Privacy Policy

1. Data Controller

The entity responsible for data processing on this website is:

Massivhaus Lux GmbH

12 Monschauer Str., 40549, Düsseldorf

Phone: +49 172 840 2454

Email: info@massivhaus-lux.de

2. General Information on Data Processing

We take the protection of your personal data very seriously. We collect and process your personal data in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

As a general rule, we process our users' personal data only to the extent necessary to provide a fully functional website and our content and services.

3. Collection and Storage of Personal Data, and the Nature and Purpose of Its Use

a) When visiting the website

When you visit our website, the browser on your device automatically sends information to our website’s server. This information is temporarily stored in a so-called log file. The following information may be collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer

  • Date and time of access

  • Name and URL of the retrieved file

  • Website from which the request originates (referrer URL)

  • the browser you are using and, if applicable, your computer's operating system, as well as the name of your Internet service provider

We process the data listed above for the following purposes:

  • Ensuring that the website loads smoothly

  • Ensuring a comfortable user experience on our website

  • Evaluation of System Security and Stability

  • for other administrative purposes

b) When using the contact form

If you submit inquiries to us via a contact form or by email, the information you provide in the inquiry form—including the contact information you provide there—will be stored for the purpose of processing your inquiry and in case of follow-up questions.

4. Disclosure of Data

As a general rule, your personal data will not be disclosed to third parties, unless:

  • You have given your express consent to,

  • The processing is necessary for the performance of a contract with you,

  • there is a legal obligation to disclose the information, or

  • The disclosure is necessary to assert, exercise, or defend legal claims.

5. Cookies

Our website uses cookies. These are small text files that are stored on your device and save certain settings and data to be exchanged with our system via your browser. Cookies are used primarily to make your experience with our website more enjoyable.

You can prevent cookies from being stored by adjusting your browser settings accordingly. However, in that case, you may not be able to use all the features of our website to their full extent.

6. Analytics and Tracking Tools

Google Analytics

7. Rights of Data Subjects

You have the right to:

  • pursuant to Article 15 of the GDPR, to request information about your personal data that we process,

  • in accordance with Article 16 of the GDPR, to request without delay the correction of inaccurate personal data or the completion of your personal data stored by us,

  • to request the erasure of your personal data stored by us in accordance with Article 17 of the GDPR, unless the processing is necessary to comply with a legal obligation,

  • to request the restriction of the processing of your personal data in accordance with Article 18 of the GDPR,

  • in accordance with Article 20 of the GDPR, to receive your personal data in a structured, commonly used, and machine-readable format, or to request that it be transferred to another controller,

  • in accordance with Article 7(3) of the GDPR, to withdraw your consent at any time,

  • to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR.

8. Right to Object

If your personal data is processed on the basis of legitimate interests pursuant to Article 6(1)(f) of the GDPR, you have the right to object to the processing of your personal data pursuant to Article 21 of the GDPR.

9. Data Security

During your visit to our website, we use the widely adopted SSL/TLS encryption protocol and protect our website through technical and organizational measures against the loss, destruction, unauthorized access, alteration, or disclosure of your data by unauthorized persons.

10. Validity and Changes to This Privacy Policy

This Privacy Policy is currently in effect and is dated 06/2026.
As our website evolves or due to changes in legal or regulatory requirements, it may become necessary to amend this Privacy Policy.